Lead the internal and external communications strategy and operations for Leadtech Group. The person in this role will manage a small team focused on content and UX/design, meaning the position...

Headquarters: BR
URL: http://acerto.com.br

Conheça nossa cultura:

Somos movidos pela inovação. Nossas soluções tecnológicas estão  transformando a vida de milhões de pessoas.

Aqui, respeito e diversidade não são apenas palavras; são pilares que sustentam nossa jornada. Valorizamos as diferentes vozes e perspectivas da nossa equipe, pois acreditamos que a escuta ativa à pluralidade é a chave para a verdadeira inovação.

Como aprendizes eternos, estamos em busca de crescimento e evolução e, para isso, a colaboração é essencial. Juntos, construímos um ambiente em que o feedback é usado como uma ferramenta para o desenvolvimento mútuo e contínuo.

Com planejamento, agilidade e adaptabilidade, estamos prontos para mudar de direção sempre que necessário, sem perder o foco em fazer o nosso melhor. 

E, claro, não podemos esquecer do nosso objetivo final: resultados excepcionais. Miramos alto e trabalhamos incansavelmente para alcançar o topo, celebrando cada conquista ao longo do caminho.

Sobre o time:

O time de CRM é responsável por criar e executar estratégias de contato com o consumidor que maximizem conversão e engajamento, assegurando que canais como e-mail, WhatsApp e SMS contribuam para o crescimento da receita. Trabalhamos em um ambiente colaborativo e orientado por dados, onde a personalização, automação e otimização contínua das jornadas do consumidor são pilares centrais da nossa atuação.

Responsabilidades

• Desenho e evolução de jornadas omnicanal: Planejar, implementar e otimizar jornadas automatizadas de CRM que considerem o comportamento, perfil e estágio do consumidor, garantindo comunicações relevantes e aumento da propensão à conversão.
• Gestão estratégica de campanhas e automações: Liderar o ciclo de ponta a ponta das campanhas — do briefing à mensuração —, com foco em eficiência operacional, consistência de execução e impacto no negócio.
• Análise de performance e modelagem de hipóteses: Conduzir análises aprofundadas de resultados e comportamento do consumidor para gerar insights acionáveis e propor novas abordagens de conteúdo, cadência e canal.
• Trabalho colaborativo com Conteúdo e Design: Atuar em estreita parceria com esses times para traduzir dados e insights em comunicações mais eficazes, alinhando tom de voz, formato e jornada às estratégias de CRM.
• Melhoria contínua de processos: Identificar gargalos e oportunidades de otimização nos fluxos de CRM, propondo soluções escaláveis que aumentem a eficiência e reduzam retrabalho.
• Inovação em canais e práticas digitais: Explorar novas tecnologias, canais e metodologias de marketing digital que ampliem a capacidade de personalização e o engajamento dos consumidores.
• Mentoria técnica: Apoiar analistas plenos e juniores, compartilhando boas práticas, padrões de qualidade e aprendizados sobre jornada, automação e performance.

Experiência

• Experiência intermediária em CRM, com atuação em campanhas e jornadas multicanais (e-mail, WhatsApp, SMS, push).

• Vivência em ambientes orientados a dados, com acompanhamento de métricas de engajamento e conversão.

• Participação em iniciativas de automação, personalização ou otimização de comunicações.

Habilidades Técnicas

• Experiência prática com plataformas de CRM e/ou CDP

• Familiaridade com ferramentas de BI ou análise de dados.

• Boa capacidade analítica para leitura de resultados e identificação de oportunidades de melhoria.

• Entendimento de métricas de performance em canais digitais.

• Vivência com testes A/B.

Diferenciais

• • Experiência com Salesforce Marketing Cloud e/ou Data Cloud

  • Conhecimento básico de metodologias ágeis.

  • Interesse em evolução técnica em CRM e jornada do consumidor.

Benefícios:

• Caju alimentação (R$ 1.148,00/mês);

• Caju flexível (R$500,00/mês);

• Plano de saúde nacional;

• Plano odontológico;

• Licença parentalidade estendida (45 dias para pessoas não gestantes e 180 dias para pessoas gestantes); 

• Programa de Participação de Resultados (anual);

• WellHub;

• Desconto em cursos de inglês;

• Duo Gourmet;

• Cartão Inter Black (com 1% de cashback na fatura).

• Horário flexível;

• Folga de aniversário;

• Previdência privada.

 

Aqui vai uma dica:

Procuramos por alguém que tenha o protagonismo na veia, que adore debater e buscar maneiras de ajudar a empresa a evoluir sempre. Que seja capaz de tomar decisões baseadas em análises, que esteja sempre de braços abertos para compartilhar o que sabe e para aprender com todo mundo. Você se enxergou aqui? Então vem trabalhar com a gente! :)

Para saber mais sobre a Acerto, acesse nossa página de carreiras: https://acerto.com.br/sobre-nos/carreiras 

#LI-TB1

To apply: https://weworkremotely.com/remote-jobs/acerto-analista-de-crm-pleno-jornada

About KyraKyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse.

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.

🚗 Why Jerry. ai • Join a profitable pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) • Work closely with brilliant leaders and teammates from companies like McKinsey, BCG, Bain, Nvidia, Better, Amazon, etc.

Who We Are

Hi! We’re Thinkingbox, the brief to built agency. Creating innovative digital, experiential, social, and content, we partner with leading brands across industries like sports, gaming, entertainment, and technology. We believe the hands that carefully craft the work should belong to the minds that dreamed it. So while others pass the buck, we’re already building. Because our thinkers are also the makers. Culture is at the heart of who we are, and our offices are hubs of natural collaboration. From hanging out with our office dogs to enjoying Thursday happy hours, we keep our work environment vibrant, welcoming, and fun. Each year, we also encourage our people to spend a month exploring the world, whether that means working from another office or even from the beaches of Mexico, to expand their perspectives and bring fresh inspiration back to the team.

The Opportunity

This is an exciting opportunity to build and lead a modern PR function for an award-winning independent agency group.

Reporting directly to the Founder and CEO and working closely with executive leadership across Thinkingbox, AntiSocial, and The Heist, you will be responsible for shaping our reputation, increasing visibility, securing meaningful media coverage, driving thought leadership, supporting business development efforts, and helping position our agencies as industry leaders.

We’re looking for someone who combines strategic thinking with hands-on execution. Someone who has deep media relationships, understands the agency landscape, and knows how to turn great work, great people, and great stories into meaningful attention.

What You’ll Be Doing

Agency Brand & Reputation

• Develop and execute a comprehensive PR strategy across Thinkingbox, AntiSocial, and The Heist.

• Build awareness and strengthen positioning across key markets in North America and internationally.

• Shape messaging and narratives that differentiate our agencies from competitors.

• Protect and enhance the reputation of the business through proactive communications.

Media Relations

• Build and maintain relationships with journalists, editors, producers, industry publications, and key media outlets.

• Secure high quality earned media coverage across advertising, marketing, business, technology, and culture publications.

• Develop press materials including releases, media pitches, executive talking points, and briefing documents.

• Act as a trusted advisor and spokesperson coach for senior leaders.

Thought Leadership

• Develop executive visibility strategies for agency leaders.

• Identify speaking opportunities, interviews, panels, podcasts, and industry events.

• Partner with leadership to create articles, commentary, trend reports, and industry perspectives.

• Elevate the profile of agency talent and creative work.

Awards & Industry Recognition

• Lead agency awards strategy across major industry programs.

• Partner with creative and leadership teams to identify and submit award worthy work.

• Track and report on recognition, rankings, and industry achievements.

New Business & Marketing Support

• Collaborate with marketing and business development teams to support growth initiatives.

• Leverage PR opportunities that contribute to awareness, credibility, and inbound opportunities.

• Support major announcements including acquisitions, partnerships, leadership hires, and agency milestones.

Crisis Communications

• Develop communication protocols and response plans.

• Provide strategic guidance during sensitive situations and reputation management challenges.

• Lead internal and external communication efforts when required.

Team Leadership

• Build and lead the PR function as the business grows.

• Manage agency partners, freelancers, and vendors as needed.

• Establish clear goals, reporting, and measurement frameworks.

What You’ll Bring

• 10+ years of experience in public relations, communications, corporate affairs, or agency marketing.

• Experience working within an advertising agency, creative agency, communications agency, media organization, or related industry.

• Proven track record securing earned media coverage in top tier publications.

• Strong network of media, industry, and influencer relationships.

• Exceptional storytelling, writing, and communication skills.

• Experience developing executive thought leadership programs.

• Strong understanding of the advertising, marketing, social media, digital, and technology landscapes.

• Comfortable operating at both strategic and tactical levels.

• Experience managing sensitive communications and reputation related matters.

• Entrepreneurial mindset with a desire to build something meaningful.

Bonus Points

• Experience supporting multiple brands or business units.

• International PR experience.

• Existing relationships across advertising, technology, business, and culture media.

• Experience with awards programs and industry rankings.

• Familiarity with social first communications strategies and creator ecosystems.

Additional Info

• Monday - Thursday in office (Fridays are remote optional)

• Flexible time off, including paid vacation and sick days

• Consistent culture and team-building events

• Employee recognition and incentive programs

• Seasonal celebrations and gatherings throughout the year

• Office lunches

• Branded company swag

• Access to industry events, learning opportunities, and non-profit outreaches

• Dog-friendly offices

• Unlimited coffee, drinks, and snacks

• Flex work and travel options

• Comprehensive extended health benefits

$200,000 - $225,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At Thinkingbox, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

Hi! We’re Thinkingbox, the brief to built agency. Creating innovative digital, experiential, social, and content, we partner with leading brands across industries like sports, gaming, entertainment, and technology. We believe the hands that carefully craft the work should belong to the minds that dreamed it. So while others pass the buck, we’re already building. Because our thinkers are also the makers. Culture is at the heart of who we are, and our offices are hubs of natural collaboration. From hanging out with our office dogs to enjoying Thursday happy hours, we keep our work environment vibrant, welcoming, and fun. Each year, we also encourage our people to spend a month exploring the world, whether that means working from another office or even from the beaches of Mexico, to expand their perspectives and bring fresh inspiration back to the team.

The Opportunity

This is an exciting opportunity to build and lead a modern PR function for an award-winning independent agency group.

Reporting directly to the Founder and CEO and working closely with executive leadership across Thinkingbox, AntiSocial, and The Heist, you will be responsible for shaping our reputation, increasing visibility, securing meaningful media coverage, driving thought leadership, supporting business development efforts, and helping position our agencies as industry leaders.

We’re looking for someone who combines strategic thinking with hands-on execution. Someone who has deep media relationships, understands the agency landscape, and knows how to turn great work, great people, and great stories into meaningful attention.

What You’ll Be Doing

Agency Brand & Reputation

• Develop and execute a comprehensive PR strategy across Thinkingbox, AntiSocial, and The Heist.

• Build awareness and strengthen positioning across key markets in North America and internationally.

• Shape messaging and narratives that differentiate our agencies from competitors.

• Protect and enhance the reputation of the business through proactive communications.

Media Relations

• Build and maintain relationships with journalists, editors, producers, industry publications, and key media outlets.

• Secure high quality earned media coverage across advertising, marketing, business, technology, and culture publications.

• Develop press materials including releases, media pitches, executive talking points, and briefing documents.

• Act as a trusted advisor and spokesperson coach for senior leaders.

Thought Leadership

• Develop executive visibility strategies for agency leaders.

• Identify speaking opportunities, interviews, panels, podcasts, and industry events.

• Partner with leadership to create articles, commentary, trend reports, and industry perspectives.

• Elevate the profile of agency talent and creative work.

Awards & Industry Recognition

• Lead agency awards strategy across major industry programs.

• Partner with creative and leadership teams to identify and submit award worthy work.

• Track and report on recognition, rankings, and industry achievements.

New Business & Marketing Support

• Collaborate with marketing and business development teams to support growth initiatives.

• Leverage PR opportunities that contribute to awareness, credibility, and inbound opportunities.

• Support major announcements including acquisitions, partnerships, leadership hires, and agency milestones.

Crisis Communications

• Develop communication protocols and response plans.

• Provide strategic guidance during sensitive situations and reputation management challenges.

• Lead internal and external communication efforts when required.

Team Leadership

• Build and lead the PR function as the business grows.

• Manage agency partners, freelancers, and vendors as needed.

• Establish clear goals, reporting, and measurement frameworks.

What You’ll Bring

• 10+ years of experience in public relations, communications, corporate affairs, or agency marketing.

• Experience working within an advertising agency, creative agency, communications agency, media organization, or related industry.

• Proven track record securing earned media coverage in top tier publications.

• Strong network of media, industry, and influencer relationships.

• Exceptional storytelling, writing, and communication skills.

• Experience developing executive thought leadership programs.

• Strong understanding of the advertising, marketing, social media, digital, and technology landscapes.

• Comfortable operating at both strategic and tactical levels.

• Experience managing sensitive communications and reputation related matters.

• Entrepreneurial mindset with a desire to build something meaningful.

Bonus Points

• Experience supporting multiple brands or business units.

• International PR experience.

• Existing relationships across advertising, technology, business, and culture media.

• Experience with awards programs and industry rankings.

• Familiarity with social first communications strategies and creator ecosystems.

Additional Info

• Monday - Thursday in office (Fridays are remote optional)

• Flexible time off, including paid vacation and sick days

• Consistent culture and team-building events

• Employee recognition and incentive programs

• Seasonal celebrations and gatherings throughout the year

• Office lunches

• Branded company swag

• Access to industry events, learning opportunities, and non-profit outreaches

• Dog-friendly offices

• Unlimited coffee, drinks, and snacks

• Flex work and travel options

• Comprehensive extended health benefits

$200,000 - $225,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At Thinkingbox, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

Hi! We’re AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it’s brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun.

The Opportunity

AntiSocial is currently on the lookout for a talented and experienced Social Strategist to join our award-winning team. We’re looking for an individual who will champion client accounts and devise unique social strategies for a variety of global brands!

As our Social Strategist, you’ll be responsible for developing quarterly campaigns aligned with our clients’ marketing objectives, vision, and goals. This includes building out each account’s branding, tonality, aesthetic, content planning, and creative copywriting. A strong background in community management is essential—you’ll understand how to foster meaningful conversations, grow engaged audiences, and translate community insights into actionable strategy.

You’ll work closely with our Director of Strategy and the broader social strategy team. This is an incredible opportunity for someone looking to continue growing their strategic skillset while helping shape how brands connect with their audiences online.

What You’ll Be Doing

• Develop and bring to life groundbreaking social media strategies for clients across various industries
• Collaborate with clients to understand their business goals and objectives, and develop a social media plan to support them
• Stay up-to-date with the latest social media trends and technologies, and incorporate them into strategies
• Create and manage content calendars for clients, including writing and editing copy
• Collaborate with cross-functional teams, including creative, media, and analytics, to develop and execute campaigns
• Measure and report on campaign performance and make recommendations for content optimization
• Act as a primary point of contact for clients, and manage relationships with key stakeholders
• Support and collaborate with junior team members, sharing knowledge and best practices
• Create social-first campaigns, not social-only campaigns
• Provide inspiration and ideas to creative teams as they begin the creative development process; act as a partner and sounding board during the creative process
• Work closely with our influencer strategy team to find opportunities to plus up campaigns with influencer marketing

What You’ll Bring

• 2-4 years of experience in social media strategy and management
• Strong understanding of social media platforms and technologies
• Experience with paid media across social channels and an understanding of how paid and owned work together to drive greater impact
• Excellent written and verbal communication skills
• Experience with social media analytics and reporting
• Experience distilling down big data into digestible insights for both client teams and internal teams
• Experience in an agency environment
• Education in Marketing, Communications, or a related field
• Experience collaborating with cross-functional teams and contributing to team success
• The ability to craft insightful social strategies and briefs that support creative in developing big brand ideas
• The ability and desire to think campaign-first vs. ads or content-first
• Clear, tight storyteller and brief-writer. Can identify meaningful, singular, useable insights/tensions
• Clearly understand the difference between content planning and campaign planning and know which will best benefit our clients
• A knowledge of how brand planning impacts social strategy and how those two specialties can work together
• An undeniable passion for the social and digital space

Additional Info

• Monday - Thursday in office (Fridays are remote optional)
• Flexible time off, including paid vacation and sick days
• Consistent culture and team-building events
• Employee recognition and incentive programs
• Seasonal celebrations and gatherings throughout the year
• Office lunches
• Branded company swag
• Access to industry events, learning opportunities, and non-profit outreaches
• Dog-friendly offices
• Unlimited coffee, drinks, and snacks
• Flex work and travel options
• Comprehensive extended health benefits

$65,000 - $75,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At AntiSocial, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

Hi! We’re AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it’s brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun.

The Opportunity

AntiSocial is currently on the lookout for a talented and experienced Senior Social Strategist to join our award-winning team. We’re looking for an individual who will champion client accounts and devise unique social strategies for a variety of global brands!

As our Senior Social Strategist, you’ll be responsible for developing quarterly campaigns aligned with our clients’ marketing objectives, vision, and goals. This includes building out each account’s branding, tonality, aesthetic, content planning, and creative copywriting. A strong background in community management is essential—you’ll understand how to foster meaningful conversations, grow engaged audiences, and translate community insights into actionable strategy.

You’ll work closely with our Director of Strategy and the broader social strategy team. This is an incredible opportunity for someone ready to take their career to the next level and help shape how brands connect with their audiences online.

What You’ll Be Doing

• Develop and bring to life groundbreaking social media strategies for clients across various industries
• Collaborate with clients to understand their business goals and objectives, and develop a social media plan to support them
• Stay up-to-date with the latest social media trends and technologies, and incorporate them into strategies
• Create and manage content calendars for clients, including writing and editing copy
• Collaborate with cross-functional teams, including creative, media, and analytics, to develop and execute campaigns
• Measure and report on campaign performance and make recommendations for content optimization
• Act as a primary point of contact for clients, and manage relationships with key stakeholders
• Provide guidance and mentorship to junior team members
• Create social first campaigns not social only campaigns
• Provide inspiration and ideas to creative teams as they begin the creative development process; act as a partner and sounding board during the creative process.
• Work closely with our influencer strategy team to find opportunities to plus up campaigns with influencer marketing

What You’ll Bring

• 5+ years of experience in social media strategy and management
• Strong understanding of social media platforms and technologies
• Experience with paid media across social channels and an understanding of how paid and owned work together to drive greater impact
• Excellent written and verbal communication skills
• Experience with social media analytics and reporting
• Experience distilling down big data into digestible insights for both client teams and internal teams
• Experience in an agency environment
• Education in marketing, communications, or related field
• Experience in mentoring and leading teams
• The ability to craft insightful social strategies and briefs that support creative in developing big brand ideas
• The ability and desire to think campaign first vs. ads or content first
• Clear, tight storyteller and brief-writer. Can identify meaningful, singular, useable insights/tensions
• Clearly understand the difference between content planning and campaign planning and know which will best benefit our clients
• A knowledge of how brand planning impacts social strategy and how those two specialties can work together

An undeniable passion for the social and digital space

Additional Info

• Monday - Thursday in office (Fridays are remote optional)
• Flexible time off, including paid vacation and sick days
• Consistent culture and team-building events
• Employee recognition and incentive programs
• Seasonal celebrations and gatherings throughout the year
• Office lunches
• Branded company swag
• Access to industry events, learning opportunities, and non-profit outreaches
• Dog-friendly offices
• Unlimited coffee, drinks, and snacks
• Flex work and travel options
• Comprehensive extended health benefits

$80,000 - $90,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At AntiSocial, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world’s best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Marketing at Brex Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior. If you want your creativity to drive growth and shape perception, this is the place.

What You’ll Do

Brex is looking for a strategic and creative Customer Marketing Manager to design scalable, efficient customer marketing programs that drive acquisition, retention, and expansion. You will identify and tell powerful customer stories that provide fuel for the Marketing and Sales teams. You’ll build an efficient and effective customer reference program that helps Sales find references to close deals. And you’ll help ensure a high volume of high-performing case studies, customer videos, event panels, and more, as well as manage customer logo rights that help Brex show strong social proof in marketing.

Where you’ll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Build and maintain a customer reference program with a robust roster of customer references who can support reference calls with prospects
• Identify strategic customer advocates and lead development of customer content, including case studies, videos, panel participation, and testimonials
• Maintain a scalable library of customer proof points that support PR and thought leadership programs, campaigns, executive storytelling, and global industry events
• Lead content development for customer speaker presentations for major events, webinars, and conferences, from sourcing speakers to speaker prep and execution
• Track, analyze, and report on the performance of customer marketing campaigns and programs
• Manage customer logo rights approvals and upkeep a database of approved logos for use in marketing and sales collateral
• Serve as a trusted advisor to cross-functional stakeholders on how to leverage customer content and references for maximum impact

Requirements

• 5+ years of experience in customer marketing (B2B experience preferred; finance or tech a plus)
• Proven ability to build trusted relationships with customers and cross-functional stakeholders, including sales enablement and customer success teams
• Exceptional storytelling and writing skills across multiple formats and channels
• Strong organizational skills with the ability to manage multiple programs simultaneously
• Data-driven mindset with experience measuring engagement and program impact
• Strong understanding of the customer lifecycle and the role customer marketing plays across acquisition, expansion, and retention

Compensation

The expected salary range for this role is USD $131,984 - $164,980.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world’s best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Marketing at Brex Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior. If you want your creativity to drive growth and shape perception, this is the place.

What You’ll Do

Brex is looking for a strategic and creative Customer Marketing Manager to design scalable, efficient customer marketing programs that drive acquisition, retention, and expansion. You will identify and tell powerful customer stories that provide fuel for the Marketing and Sales teams. You’ll build an efficient and effective customer reference program that helps Sales find references to close deals. And you’ll help ensure a high volume of high-performing case studies, customer videos, event panels, and more, as well as manage customer logo rights that help Brex show strong social proof in marketing.

Where you’ll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Build and maintain a customer reference program with a robust roster of customer references who can support reference calls with prospects
• Identify strategic customer advocates and lead development of customer content, including case studies, videos, panel participation, and testimonials
• Maintain a scalable library of customer proof points that support PR and thought leadership programs, campaigns, executive storytelling, and global industry events
• Lead content development for customer speaker presentations for major events, webinars, and conferences, from sourcing speakers to speaker prep and execution
• Track, analyze, and report on the performance of customer marketing campaigns and programs
• Manage customer logo rights approvals and upkeep a database of approved logos for use in marketing and sales collateral
• Serve as a trusted advisor to cross-functional stakeholders on how to leverage customer content and references for maximum impact

Requirements

• 5+ years of experience in customer marketing (B2B experience preferred; finance or tech a plus)
• Proven ability to build trusted relationships with customers and cross-functional stakeholders, including sales enablement and customer success teams
• Exceptional storytelling and writing skills across multiple formats and channels
• Strong organizational skills with the ability to manage multiple programs simultaneously
• Data-driven mindset with experience measuring engagement and program impact
• Strong understanding of the customer lifecycle and the role customer marketing plays across acquisition, expansion, and retention

Compensation

The expected salary range for this role is USD $131,984 - $164,980.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Who We Are

At Murmuration, we believe that America’s promise is shaped and reshaped by the best ideas and ideals of its communities, and the dreams of the people who believe in a better life for themselves, their families, and each other.

We help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partners’ capacity to lead change in their communities.

We envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on — how we learn, live, govern, and solve problems — so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone.

We are a collaborative, curious, and creative team of organizers, scientists, teachers, technologists, campaign veterans, and more who share the unwavering belief that we can use our gifts in service of transforming America — together. We’ve built our team guided by the belief that the whole is greater than the sum of its parts. And so we support each other relentlessly — rallying together to face challenges the same way we celebrate each other’s wins.

About the Position

Murmuration is seeking a Senior Manager of Content and Communications Strategy to lead the development and execution of innovative, high-impact media campaigns. This leader will oversee campaign creative, digital content strategy, and performance-driven advertising in collaboration with internal teams and external partners. The ideal candidate is a strategic thinker with strong creative instincts, a track record of running successful digital campaigns, and deep experience managing both people and vendors.

This role blends strategic leadership, creative development, and digital campaign execution. The Senior Manager will help shape compelling narratives, oversee the production of high-quality content, and ensure campaigns drive measurable outcomes across platforms.

Job Level: M4

What You’ll Do

Digital & Creative Strategy

• Lead the development of integrated digital and content strategies that support organizational and partner goals;
• Conceptualize and oversee cutting-edge digital and media campaigns, including narrative strategy and creative concepts;
• Translate strategic objectives into high-impact content across platforms including video, social media, digital advertising, and email; and
• Lead the development of creative concepts, messaging frameworks, ad scripts, and direct-to-audience communications (including mail where applicable).

Campaign Management & Performance

• Own the end-to-end process for paid media and digital campaigns, from concept to execution to measurement;
• Oversee and collaborate closely with digital vendors on paid media strategy, targeting, optimization, and performance reporting;
• Establish clear KPIs and performance benchmarks, and communicate results to partners and stakeholders in clear, actionable ways; and
• Use data and insights to continuously optimize creative and digital strategies.

Team & Partner Leadership

• Manage and support the Creative Manager, providing mentorship, direction, and strategic guidance;
• Serve as a key liaison to partner organizations, translating their goals into creative and digital strategies; and
• Build strong relationships with vendors, consultants, and internal teams to ensure alignment and execution excellence.

Brand, Content, & Storytelling

• Ensure all creative and content reflects Murmuration’s values and strengthens brand identity;

• Elevate the quality and impact of storytelling across campaigns and platforms; and

• Maintain a strong understanding of emerging digital trends, platforms, and technologies to keep campaigns innovative and relevant.

• 7–10+ years of experience in content/digital strategy, creative leadership, or campaign management at an agency, political campaign, nonprofit, or mission-driven organization;

• Demonstrated experience leading high-impact media campaigns with measurable results;

• Proven ability to manage creative talent and external vendors effectively;

• Strong portfolio of work showcasing digital storytelling, creative strategy, and performance-driven campaigns;

• Deep understanding of paid media, digital platforms, content strategy, and analytics;

• Excellent writing and messaging skills, with experience crafting scripts, digital content, and campaign narratives;

• Strong project management skills and ability to manage multiple priorities in a fast-moving environment; and

• Experience translating complex data and performance metrics into clear insights for partners and stakeholders.

Nice to Haves

• Experience working in political, advocacy, or social impact environments;
• Familiarity with modern digital organizing and persuasion tools; and/or
• Experience with polling, audience research, or message testing.

Talented Senior Managers come from all walks of life and career. If you are passionate about civic engagement and technology, please apply, even if you do not check every box!

Location and Compensation

The Senior Manager of Content and Communications Strategy is a full-time, salaried position with a comprehensive benefits package (detail below), open to candidates anywhere in the United States.

The starting salary for this position is $212,623. We set compensation using market data and apply it consistently across the organization to ensure fairness and transparency for everyone in similar roles.

Our Culture of Care

We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes:

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;
• Retirement benefits with a 5% employer match;
• A flexible unlimited PTO plan;
• Generous paid parental leave;
• Pre-tax commuter benefits;
• A company laptop;
• A flexible remote work environment;
• A home office setup stipend for all new employees;
• Monthly reimbursement for remote work expenses;
• A yearly professional development fund;
• Mental health and wellness benefits through Calm and Better Help;
• Yearly in-person staff retreats; and
• A welcoming culture that celebrates diversity, equity, inclusion, and belonging.

At Murmuration, we believe a vibrant, representative democracy depends on the inclusion of diverse voices, lived experiences, and perspectives. The best ideas don’t come from a single person or ideology — they emerge at the intersection of different backgrounds, identities, and viewpoints. We are proud of our commitment to building an organization and culture shaped by respect, empathy, and collaboration, where our team’s diversity fuels innovation, civic engagement, and meaningful change. We welcome new colleagues who will help us nurture this collective effort. Join us.

An Equal-Opportunity Employer with a Commitment to Diversity

Murmuration is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, color, sexual orientation, religion, marital status, disability, political affiliation and national origin. We reasonably accommodate staff members and/or applicants with disabilities, provided they are otherwise able to perform the essential functions of the job.

Note: Murmuration is two organizations working together to pursue our mission of amplifying the power of civic engagement: Murmuration Research Institute, a 501©(3) that conducts research to identify, design, and create the data, tools, and insights that build healthier and more equitable communities; and Murmuration, Inc., a 501©(4) that supports organizations working across the country on the nation’s most challenging issues with access to data, tools, and research that build healthier and more equitable communities.

Who We Are

Hi! We’re Thinkingbox, the brief to built agency. Creating innovative digital, experiential, social, and content, we partner with leading brands across industries like sports, gaming, entertainment, and technology. We believe the hands that carefully craft the work should belong to the minds that dreamed it. So while others pass the buck, we’re already building. Because our thinkers are also the makers. Culture is at the heart of who we are, and our offices are hubs of natural collaboration. From hanging out with our office dogs to enjoying Thursday happy hours, we keep our work environment vibrant, welcoming, and fun. Each year, we also encourage our people to spend a month exploring the world, whether that means working from another office or even from the beaches of Mexico, to expand their perspectives and bring fresh inspiration back to the team.

The Opportunity

This is an exciting opportunity to build and lead a modern PR function for an award-winning independent agency group.

Reporting directly to the Founder and CEO and working closely with executive leadership across Thinkingbox, AntiSocial, and The Heist, you will be responsible for shaping our reputation, increasing visibility, securing meaningful media coverage, driving thought leadership, supporting business development efforts, and helping position our agencies as industry leaders.

We’re looking for someone who combines strategic thinking with hands-on execution. Someone who has deep media relationships, understands the agency landscape, and knows how to turn great work, great people, and great stories into meaningful attention.

What You’ll Be Doing

Agency Brand & Reputation

• Develop and execute a comprehensive PR strategy across Thinkingbox, AntiSocial, and The Heist.

• Build awareness and strengthen positioning across key markets in North America and internationally.

• Shape messaging and narratives that differentiate our agencies from competitors.

• Protect and enhance the reputation of the business through proactive communications.

Media Relations

• Build and maintain relationships with journalists, editors, producers, industry publications, and key media outlets.

• Secure high quality earned media coverage across advertising, marketing, business, technology, and culture publications.

• Develop press materials including releases, media pitches, executive talking points, and briefing documents.

• Act as a trusted advisor and spokesperson coach for senior leaders.

Thought Leadership

• Develop executive visibility strategies for agency leaders.

• Identify speaking opportunities, interviews, panels, podcasts, and industry events.

• Partner with leadership to create articles, commentary, trend reports, and industry perspectives.

• Elevate the profile of agency talent and creative work.

Awards & Industry Recognition

• Lead agency awards strategy across major industry programs.

• Partner with creative and leadership teams to identify and submit award worthy work.

• Track and report on recognition, rankings, and industry achievements.

New Business & Marketing Support

• Collaborate with marketing and business development teams to support growth initiatives.

• Leverage PR opportunities that contribute to awareness, credibility, and inbound opportunities.

• Support major announcements including acquisitions, partnerships, leadership hires, and agency milestones.

Crisis Communications

• Develop communication protocols and response plans.

• Provide strategic guidance during sensitive situations and reputation management challenges.

• Lead internal and external communication efforts when required.

Team Leadership

• Build and lead the PR function as the business grows.

• Manage agency partners, freelancers, and vendors as needed.

• Establish clear goals, reporting, and measurement frameworks.

What You’ll Bring

• 10+ years of experience in public relations, communications, corporate affairs, or agency marketing.

• Experience working within an advertising agency, creative agency, communications agency, media organization, or related industry.

• Proven track record securing earned media coverage in top tier publications.

• Strong network of media, industry, and influencer relationships.

• Exceptional storytelling, writing, and communication skills.

• Experience developing executive thought leadership programs.

• Strong understanding of the advertising, marketing, social media, digital, and technology landscapes.

• Comfortable operating at both strategic and tactical levels.

• Experience managing sensitive communications and reputation related matters.

• Entrepreneurial mindset with a desire to build something meaningful.

Bonus Points

• Experience supporting multiple brands or business units.

• International PR experience.

• Existing relationships across advertising, technology, business, and culture media.

• Experience with awards programs and industry rankings.

• Familiarity with social first communications strategies and creator ecosystems.

Additional Info

• Monday - Thursday in office (Fridays are remote optional)

• Flexible time off, including paid vacation and sick days

• Consistent culture and team-building events

• Employee recognition and incentive programs

• Seasonal celebrations and gatherings throughout the year

• Office lunches

• Branded company swag

• Access to industry events, learning opportunities, and non-profit outreaches

• Dog-friendly offices

• Unlimited coffee, drinks, and snacks

• Flex work and travel options

• Comprehensive extended health benefits

$200,000 - $225,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At Thinkingbox, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

Hi! We’re Thinkingbox, the brief to built agency. Creating innovative digital, experiential, social, and content, we partner with leading brands across industries like sports, gaming, entertainment, and technology. We believe the hands that carefully craft the work should belong to the minds that dreamed it. So while others pass the buck, we’re already building. Because our thinkers are also the makers. Culture is at the heart of who we are, and our offices are hubs of natural collaboration. From hanging out with our office dogs to enjoying Thursday happy hours, we keep our work environment vibrant, welcoming, and fun. Each year, we also encourage our people to spend a month exploring the world, whether that means working from another office or even from the beaches of Mexico, to expand their perspectives and bring fresh inspiration back to the team.

The Opportunity

This is an exciting opportunity to build and lead a modern PR function for an award-winning independent agency group.

Reporting directly to the Founder and CEO and working closely with executive leadership across Thinkingbox, AntiSocial, and The Heist, you will be responsible for shaping our reputation, increasing visibility, securing meaningful media coverage, driving thought leadership, supporting business development efforts, and helping position our agencies as industry leaders.

We’re looking for someone who combines strategic thinking with hands-on execution. Someone who has deep media relationships, understands the agency landscape, and knows how to turn great work, great people, and great stories into meaningful attention.

What You’ll Be Doing

Agency Brand & Reputation

• Develop and execute a comprehensive PR strategy across Thinkingbox, AntiSocial, and The Heist.

• Build awareness and strengthen positioning across key markets in North America and internationally.

• Shape messaging and narratives that differentiate our agencies from competitors.

• Protect and enhance the reputation of the business through proactive communications.

Media Relations

• Build and maintain relationships with journalists, editors, producers, industry publications, and key media outlets.

• Secure high quality earned media coverage across advertising, marketing, business, technology, and culture publications.

• Develop press materials including releases, media pitches, executive talking points, and briefing documents.

• Act as a trusted advisor and spokesperson coach for senior leaders.

Thought Leadership

• Develop executive visibility strategies for agency leaders.

• Identify speaking opportunities, interviews, panels, podcasts, and industry events.

• Partner with leadership to create articles, commentary, trend reports, and industry perspectives.

• Elevate the profile of agency talent and creative work.

Awards & Industry Recognition

• Lead agency awards strategy across major industry programs.

• Partner with creative and leadership teams to identify and submit award worthy work.

• Track and report on recognition, rankings, and industry achievements.

New Business & Marketing Support

• Collaborate with marketing and business development teams to support growth initiatives.

• Leverage PR opportunities that contribute to awareness, credibility, and inbound opportunities.

• Support major announcements including acquisitions, partnerships, leadership hires, and agency milestones.

Crisis Communications

• Develop communication protocols and response plans.

• Provide strategic guidance during sensitive situations and reputation management challenges.

• Lead internal and external communication efforts when required.

Team Leadership

• Build and lead the PR function as the business grows.

• Manage agency partners, freelancers, and vendors as needed.

• Establish clear goals, reporting, and measurement frameworks.

What You’ll Bring

• 10+ years of experience in public relations, communications, corporate affairs, or agency marketing.

• Experience working within an advertising agency, creative agency, communications agency, media organization, or related industry.

• Proven track record securing earned media coverage in top tier publications.

• Strong network of media, industry, and influencer relationships.

• Exceptional storytelling, writing, and communication skills.

• Experience developing executive thought leadership programs.

• Strong understanding of the advertising, marketing, social media, digital, and technology landscapes.

• Comfortable operating at both strategic and tactical levels.

• Experience managing sensitive communications and reputation related matters.

• Entrepreneurial mindset with a desire to build something meaningful.

Bonus Points

• Experience supporting multiple brands or business units.

• International PR experience.

• Existing relationships across advertising, technology, business, and culture media.

• Experience with awards programs and industry rankings.

• Familiarity with social first communications strategies and creator ecosystems.

Additional Info

• Monday - Thursday in office (Fridays are remote optional)

• Flexible time off, including paid vacation and sick days

• Consistent culture and team-building events

• Employee recognition and incentive programs

• Seasonal celebrations and gatherings throughout the year

• Office lunches

• Branded company swag

• Access to industry events, learning opportunities, and non-profit outreaches

• Dog-friendly offices

• Unlimited coffee, drinks, and snacks

• Flex work and travel options

• Comprehensive extended health benefits

$200,000 - $225,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At Thinkingbox, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

Hi! We’re AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it’s brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun.

The Opportunity

AntiSocial is currently on the lookout for a talented and experienced Social Strategist to join our award-winning team. We’re looking for an individual who will champion client accounts and devise unique social strategies for a variety of global brands!

As our Social Strategist, you’ll be responsible for developing quarterly campaigns aligned with our clients’ marketing objectives, vision, and goals. This includes building out each account’s branding, tonality, aesthetic, content planning, and creative copywriting. A strong background in community management is essential—you’ll understand how to foster meaningful conversations, grow engaged audiences, and translate community insights into actionable strategy.

You’ll work closely with our Director of Strategy and the broader social strategy team. This is an incredible opportunity for someone looking to continue growing their strategic skillset while helping shape how brands connect with their audiences online.

What You’ll Be Doing

• Develop and bring to life groundbreaking social media strategies for clients across various industries
• Collaborate with clients to understand their business goals and objectives, and develop a social media plan to support them
• Stay up-to-date with the latest social media trends and technologies, and incorporate them into strategies
• Create and manage content calendars for clients, including writing and editing copy
• Collaborate with cross-functional teams, including creative, media, and analytics, to develop and execute campaigns
• Measure and report on campaign performance and make recommendations for content optimization
• Act as a primary point of contact for clients, and manage relationships with key stakeholders
• Support and collaborate with junior team members, sharing knowledge and best practices
• Create social-first campaigns, not social-only campaigns
• Provide inspiration and ideas to creative teams as they begin the creative development process; act as a partner and sounding board during the creative process
• Work closely with our influencer strategy team to find opportunities to plus up campaigns with influencer marketing

What You’ll Bring

• 2-4 years of experience in social media strategy and management
• Strong understanding of social media platforms and technologies
• Experience with paid media across social channels and an understanding of how paid and owned work together to drive greater impact
• Excellent written and verbal communication skills
• Experience with social media analytics and reporting
• Experience distilling down big data into digestible insights for both client teams and internal teams
• Experience in an agency environment
• Education in Marketing, Communications, or a related field
• Experience collaborating with cross-functional teams and contributing to team success
• The ability to craft insightful social strategies and briefs that support creative in developing big brand ideas
• The ability and desire to think campaign-first vs. ads or content-first
• Clear, tight storyteller and brief-writer. Can identify meaningful, singular, useable insights/tensions
• Clearly understand the difference between content planning and campaign planning and know which will best benefit our clients
• A knowledge of how brand planning impacts social strategy and how those two specialties can work together
• An undeniable passion for the social and digital space

Additional Info

• Monday - Thursday in office (Fridays are remote optional)
• Flexible time off, including paid vacation and sick days
• Consistent culture and team-building events
• Employee recognition and incentive programs
• Seasonal celebrations and gatherings throughout the year
• Office lunches
• Branded company swag
• Access to industry events, learning opportunities, and non-profit outreaches
• Dog-friendly offices
• Unlimited coffee, drinks, and snacks
• Flex work and travel options
• Comprehensive extended health benefits

$65,000 - $75,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At AntiSocial, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

Hi! We’re AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it’s brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun.

The Opportunity

AntiSocial is currently on the lookout for a talented and experienced Senior Social Strategist to join our award-winning team. We’re looking for an individual who will champion client accounts and devise unique social strategies for a variety of global brands!

As our Senior Social Strategist, you’ll be responsible for developing quarterly campaigns aligned with our clients’ marketing objectives, vision, and goals. This includes building out each account’s branding, tonality, aesthetic, content planning, and creative copywriting. A strong background in community management is essential—you’ll understand how to foster meaningful conversations, grow engaged audiences, and translate community insights into actionable strategy.

You’ll work closely with our Director of Strategy and the broader social strategy team. This is an incredible opportunity for someone ready to take their career to the next level and help shape how brands connect with their audiences online.

What You’ll Be Doing

• Develop and bring to life groundbreaking social media strategies for clients across various industries
• Collaborate with clients to understand their business goals and objectives, and develop a social media plan to support them
• Stay up-to-date with the latest social media trends and technologies, and incorporate them into strategies
• Create and manage content calendars for clients, including writing and editing copy
• Collaborate with cross-functional teams, including creative, media, and analytics, to develop and execute campaigns
• Measure and report on campaign performance and make recommendations for content optimization
• Act as a primary point of contact for clients, and manage relationships with key stakeholders
• Provide guidance and mentorship to junior team members
• Create social first campaigns not social only campaigns
• Provide inspiration and ideas to creative teams as they begin the creative development process; act as a partner and sounding board during the creative process.
• Work closely with our influencer strategy team to find opportunities to plus up campaigns with influencer marketing

What You’ll Bring

• 5+ years of experience in social media strategy and management
• Strong understanding of social media platforms and technologies
• Experience with paid media across social channels and an understanding of how paid and owned work together to drive greater impact
• Excellent written and verbal communication skills
• Experience with social media analytics and reporting
• Experience distilling down big data into digestible insights for both client teams and internal teams
• Experience in an agency environment
• Education in marketing, communications, or related field
• Experience in mentoring and leading teams
• The ability to craft insightful social strategies and briefs that support creative in developing big brand ideas
• The ability and desire to think campaign first vs. ads or content first
• Clear, tight storyteller and brief-writer. Can identify meaningful, singular, useable insights/tensions
• Clearly understand the difference between content planning and campaign planning and know which will best benefit our clients
• A knowledge of how brand planning impacts social strategy and how those two specialties can work together

An undeniable passion for the social and digital space

Additional Info

• Monday - Thursday in office (Fridays are remote optional)
• Flexible time off, including paid vacation and sick days
• Consistent culture and team-building events
• Employee recognition and incentive programs
• Seasonal celebrations and gatherings throughout the year
• Office lunches
• Branded company swag
• Access to industry events, learning opportunities, and non-profit outreaches
• Dog-friendly offices
• Unlimited coffee, drinks, and snacks
• Flex work and travel options
• Comprehensive extended health benefits

$80,000 - $90,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At AntiSocial, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

At Murmuration, we believe that America’s promise is shaped and reshaped by the best ideas and ideals of its communities, and the dreams of the people who believe in a better life for themselves, their families, and each other.

We help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partners’ capacity to lead change in their communities.

We envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on — how we learn, live, govern, and solve problems — so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone.

We are a collaborative, curious, and creative team of organizers, scientists, teachers, technologists, campaign veterans, and more who share the unwavering belief that we can use our gifts in service of transforming America — together. We’ve built our team guided by the belief that the whole is greater than the sum of its parts. And so we support each other relentlessly — rallying together to face challenges the same way we celebrate each other’s wins.

About the Position

Murmuration is seeking a Senior Manager of Content and Communications Strategy to lead the development and execution of innovative, high-impact media campaigns. This leader will oversee campaign creative, digital content strategy, and performance-driven advertising in collaboration with internal teams and external partners. The ideal candidate is a strategic thinker with strong creative instincts, a track record of running successful digital campaigns, and deep experience managing both people and vendors.

This role blends strategic leadership, creative development, and digital campaign execution. The Senior Manager will help shape compelling narratives, oversee the production of high-quality content, and ensure campaigns drive measurable outcomes across platforms.

Job Level: M4

What You’ll Do

Digital & Creative Strategy

• Lead the development of integrated digital and content strategies that support organizational and partner goals;
• Conceptualize and oversee cutting-edge digital and media campaigns, including narrative strategy and creative concepts;
• Translate strategic objectives into high-impact content across platforms including video, social media, digital advertising, and email; and
• Lead the development of creative concepts, messaging frameworks, ad scripts, and direct-to-audience communications (including mail where applicable).

Campaign Management & Performance

• Own the end-to-end process for paid media and digital campaigns, from concept to execution to measurement;
• Oversee and collaborate closely with digital vendors on paid media strategy, targeting, optimization, and performance reporting;
• Establish clear KPIs and performance benchmarks, and communicate results to partners and stakeholders in clear, actionable ways; and
• Use data and insights to continuously optimize creative and digital strategies.

Team & Partner Leadership

• Manage and support the Creative Manager, providing mentorship, direction, and strategic guidance;
• Serve as a key liaison to partner organizations, translating their goals into creative and digital strategies; and
• Build strong relationships with vendors, consultants, and internal teams to ensure alignment and execution excellence.

Brand, Content, & Storytelling

• Ensure all creative and content reflects Murmuration’s values and strengthens brand identity;

• Elevate the quality and impact of storytelling across campaigns and platforms; and

• Maintain a strong understanding of emerging digital trends, platforms, and technologies to keep campaigns innovative and relevant.

• 7–10+ years of experience in content/digital strategy, creative leadership, or campaign management at an agency, political campaign, nonprofit, or mission-driven organization;

• Demonstrated experience leading high-impact media campaigns with measurable results;

• Proven ability to manage creative talent and external vendors effectively;

• Strong portfolio of work showcasing digital storytelling, creative strategy, and performance-driven campaigns;

• Deep understanding of paid media, digital platforms, content strategy, and analytics;

• Excellent writing and messaging skills, with experience crafting scripts, digital content, and campaign narratives;

• Strong project management skills and ability to manage multiple priorities in a fast-moving environment; and

• Experience translating complex data and performance metrics into clear insights for partners and stakeholders.

Nice to Haves

• Experience working in political, advocacy, or social impact environments;
• Familiarity with modern digital organizing and persuasion tools; and/or
• Experience with polling, audience research, or message testing.

Talented Senior Managers come from all walks of life and career. If you are passionate about civic engagement and technology, please apply, even if you do not check every box!

Location and Compensation

The Senior Manager of Content and Communications Strategy is a full-time, salaried position with a comprehensive benefits package (detail below), open to candidates anywhere in the United States.

The starting salary for this position is $212,623. We set compensation using market data and apply it consistently across the organization to ensure fairness and transparency for everyone in similar roles.

Our Culture of Care

We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes:

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;
• Retirement benefits with a 5% employer match;
• A flexible unlimited PTO plan;
• Generous paid parental leave;
• Pre-tax commuter benefits;
• A company laptop;
• A flexible remote work environment;
• A home office setup stipend for all new employees;
• Monthly reimbursement for remote work expenses;
• A yearly professional development fund;
• Mental health and wellness benefits through Calm and Better Help;
• Yearly in-person staff retreats; and
• A welcoming culture that celebrates diversity, equity, inclusion, and belonging.

At Murmuration, we believe a vibrant, representative democracy depends on the inclusion of diverse voices, lived experiences, and perspectives. The best ideas don’t come from a single person or ideology — they emerge at the intersection of different backgrounds, identities, and viewpoints. We are proud of our commitment to building an organization and culture shaped by respect, empathy, and collaboration, where our team’s diversity fuels innovation, civic engagement, and meaningful change. We welcome new colleagues who will help us nurture this collective effort. Join us.

An Equal-Opportunity Employer with a Commitment to Diversity

Murmuration is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, color, sexual orientation, religion, marital status, disability, political affiliation and national origin. We reasonably accommodate staff members and/or applicants with disabilities, provided they are otherwise able to perform the essential functions of the job.

Note: Murmuration is two organizations working together to pursue our mission of amplifying the power of civic engagement: Murmuration Research Institute, a 501©(3) that conducts research to identify, design, and create the data, tools, and insights that build healthier and more equitable communities; and Murmuration, Inc., a 501©(4) that supports organizations working across the country on the nation’s most challenging issues with access to data, tools, and research that build healthier and more equitable communities.

Who We Are

Hi! We’re AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it’s brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun.

The Opportunity

AntiSocial is currently on the lookout for a talented and experienced Social Strategist to join our award-winning team. We’re looking for an individual who will champion client accounts and devise unique social strategies for a variety of global brands!

As our Social Strategist, you’ll be responsible for developing quarterly campaigns aligned with our clients’ marketing objectives, vision, and goals. This includes building out each account’s branding, tonality, aesthetic, content planning, and creative copywriting. A strong background in community management is essential—you’ll understand how to foster meaningful conversations, grow engaged audiences, and translate community insights into actionable strategy.

You’ll work closely with our Director of Strategy and the broader social strategy team. This is an incredible opportunity for someone looking to continue growing their strategic skillset while helping shape how brands connect with their audiences online.

What You’ll Be Doing

• Develop and bring to life groundbreaking social media strategies for clients across various industries
• Collaborate with clients to understand their business goals and objectives, and develop a social media plan to support them
• Stay up-to-date with the latest social media trends and technologies, and incorporate them into strategies
• Create and manage content calendars for clients, including writing and editing copy
• Collaborate with cross-functional teams, including creative, media, and analytics, to develop and execute campaigns
• Measure and report on campaign performance and make recommendations for content optimization
• Act as a primary point of contact for clients, and manage relationships with key stakeholders
• Support and collaborate with junior team members, sharing knowledge and best practices
• Create social-first campaigns, not social-only campaigns
• Provide inspiration and ideas to creative teams as they begin the creative development process; act as a partner and sounding board during the creative process
• Work closely with our influencer strategy team to find opportunities to plus up campaigns with influencer marketing

What You’ll Bring

• 2-4 years of experience in social media strategy and management
• Strong understanding of social media platforms and technologies
• Experience with paid media across social channels and an understanding of how paid and owned work together to drive greater impact
• Excellent written and verbal communication skills
• Experience with social media analytics and reporting
• Experience distilling down big data into digestible insights for both client teams and internal teams
• Experience in an agency environment
• Education in Marketing, Communications, or a related field
• Experience collaborating with cross-functional teams and contributing to team success
• The ability to craft insightful social strategies and briefs that support creative in developing big brand ideas
• The ability and desire to think campaign-first vs. ads or content-first
• Clear, tight storyteller and brief-writer. Can identify meaningful, singular, useable insights/tensions
• Clearly understand the difference between content planning and campaign planning and know which will best benefit our clients
• A knowledge of how brand planning impacts social strategy and how those two specialties can work together
• An undeniable passion for the social and digital space

Additional Info

• Monday - Thursday in office (Fridays are remote optional)
• Flexible time off, including paid vacation and sick days
• Consistent culture and team-building events
• Employee recognition and incentive programs
• Seasonal celebrations and gatherings throughout the year
• Office lunches
• Branded company swag
• Access to industry events, learning opportunities, and non-profit outreaches
• Dog-friendly offices
• Unlimited coffee, drinks, and snacks
• Flex work and travel options
• Comprehensive extended health benefits

$65,000 - $75,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At AntiSocial, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

Hi! We’re AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it’s brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun.

The Opportunity

AntiSocial is currently on the lookout for a talented and experienced Senior Social Strategist to join our award-winning team. We’re looking for an individual who will champion client accounts and devise unique social strategies for a variety of global brands!

As our Senior Social Strategist, you’ll be responsible for developing quarterly campaigns aligned with our clients’ marketing objectives, vision, and goals. This includes building out each account’s branding, tonality, aesthetic, content planning, and creative copywriting. A strong background in community management is essential—you’ll understand how to foster meaningful conversations, grow engaged audiences, and translate community insights into actionable strategy.

You’ll work closely with our Director of Strategy and the broader social strategy team. This is an incredible opportunity for someone ready to take their career to the next level and help shape how brands connect with their audiences online.

What You’ll Be Doing

• Develop and bring to life groundbreaking social media strategies for clients across various industries
• Collaborate with clients to understand their business goals and objectives, and develop a social media plan to support them
• Stay up-to-date with the latest social media trends and technologies, and incorporate them into strategies
• Create and manage content calendars for clients, including writing and editing copy
• Collaborate with cross-functional teams, including creative, media, and analytics, to develop and execute campaigns
• Measure and report on campaign performance and make recommendations for content optimization
• Act as a primary point of contact for clients, and manage relationships with key stakeholders
• Provide guidance and mentorship to junior team members
• Create social first campaigns not social only campaigns
• Provide inspiration and ideas to creative teams as they begin the creative development process; act as a partner and sounding board during the creative process.
• Work closely with our influencer strategy team to find opportunities to plus up campaigns with influencer marketing

What You’ll Bring

• 5+ years of experience in social media strategy and management
• Strong understanding of social media platforms and technologies
• Experience with paid media across social channels and an understanding of how paid and owned work together to drive greater impact
• Excellent written and verbal communication skills
• Experience with social media analytics and reporting
• Experience distilling down big data into digestible insights for both client teams and internal teams
• Experience in an agency environment
• Education in marketing, communications, or related field
• Experience in mentoring and leading teams
• The ability to craft insightful social strategies and briefs that support creative in developing big brand ideas
• The ability and desire to think campaign first vs. ads or content first
• Clear, tight storyteller and brief-writer. Can identify meaningful, singular, useable insights/tensions
• Clearly understand the difference between content planning and campaign planning and know which will best benefit our clients
• A knowledge of how brand planning impacts social strategy and how those two specialties can work together

An undeniable passion for the social and digital space

Additional Info

• Monday - Thursday in office (Fridays are remote optional)
• Flexible time off, including paid vacation and sick days
• Consistent culture and team-building events
• Employee recognition and incentive programs
• Seasonal celebrations and gatherings throughout the year
• Office lunches
• Branded company swag
• Access to industry events, learning opportunities, and non-profit outreaches
• Dog-friendly offices
• Unlimited coffee, drinks, and snacks
• Flex work and travel options
• Comprehensive extended health benefits

$80,000 - $90,000 a year

Placement in the salary range will be based on factors such as internal equity, candidate experience, skills, and qualifications relevant to the role. If your compensation expectations fall outside of this range, we still welcome your application.

Equal Opportunity

At AntiSocial, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it’s the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.

To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who are we and why should you join us?BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded...